7 Valuable Services That Freight Companies Provide

Freight has a crucial role in the global supply chain. If freight companies stop even for a day, the whole business world comes to a standstill. The world needs timely and efficient freight at all stages of business. 

Thus freight companies in Melbourne and around the world have become innovative with some of their services. They are not just satisfied with basic logistics anymore. The roaring success of last-mile delivery is a good case in point. 

Services like these have been rather helpful for small and big businesses. So, what unique freight services can you take advantage of? 

We have created this listicle with 7 of such services, and you will regret not knowing these. 

1. White Glove Delivery

White glove delivery is a premium service provided by select freight companies in Melbourne that goes beyond standard shipping. It involves a high level of care and attention to detail, ensuring a seamless and luxurious customer experience. 

With white glove delivery, the freight company takes care of every aspect of the delivery process, including unpacking, assembly, installation, and even product demonstrations. This service is particularly valuable for delicate or high-value items such as furniture, electronics, or luxury goods. 

By offering white glove delivery, freight companies elevate the customer experience, providing added convenience and peace of mind. 

2. Last-Mile Delivery

Last-mile delivery solutions address the crucial final leg of the supply chain, ensuring efficient and timely delivery to end consumers. 

With the rise of e-commerce, last-mile delivery has become increasingly important. Freight companies leverage their extensive network and advanced logistics systems to offer specialised last-mile delivery services, including same-day or time-specific options. 

Amazon Prime’s one-day delivery can be considered a type of last-mile solution. These services prioritise speed, reliability, and convenience, meeting the growing demands of online retail. 

Freight companies employ technology-driven operations, efficient routing, and optimised delivery strategies to ensure packages reach customers’ doorsteps promptly and seamlessly, making the final step of the shipping process a smooth and positive experience.

3. Temperature-Controlled Transportation

Temperature-controlled transportation is another specialised service freight companies provide to ensure the safe and regulated transport of goods that require specific temperature conditions. This service is particularly crucial for pharmaceuticals, food, and perishable goods. 

Transport companies adhere to stringent regulations and industry standards to protect the products from temperature fluctuations, ensuring they arrive at their destination in optimal condition. 

Temperature-controlled transportation gives businesses the confidence that their sensitive and perishable goods will be handled and transported with the utmost care and consideration for maintaining their quality.

4. Hazardous Materials Handling

Hazardous materials handling is a service to safely transport and manage dangerous goods. These goods include substances that are flammable, toxic, corrosive, or otherwise pose a risk to public safety and the environment. 

Freight companies trained in hazardous materials handling have expertise in packaging, labelling, and transporting these materials in compliance with strict regulatory standards. They implement rigorous safety protocols to minimise the risks of handling and transporting hazardous materials. 

These companies possess the necessary knowledge and certifications to navigate the complex regulations governing the transportation of dangerous goods. By utilising their services, businesses can ensure the secure and lawful transport of hazardous materials while protecting the well-being of people and the environment.

5. Supply Chain Consultation

Supply chain consultation is a valuable service that helps businesses optimise their logistics operations. These companies provide expert guidance and insights to improve the efficiency, cost-effectiveness, and overall performance of the supply chain. 

Supply chain consultants analyse the existing processes, identify bottlenecks, and recommend strategic solutions to enhance productivity and reduce costs. They may suggest improvements in inventory management, transportation strategies, warehouse operations, or sourcing practices. 

This service enables businesses to make informed decisions, enhance customer satisfaction, and gain a competitive edge in a rapidly evolving global marketplace.

6. E-commerce Fulfilment

Some freight companies also provide e-commerce fulfilment services to support online retailers in managing their order fulfilment process. These companies handle various aspects of e-commerce logistics, including inventory storage, picking and packing of orders, and shipping to customers. 

They often integrate with popular e-commerce platforms, enabling seamless order processing and tracking. E-commerce fulfilment services help businesses streamline their operations, scale their e-commerce activities, and provide faster and more reliable delivery to customers. 

By outsourcing fulfilment to freight companies, online retailers can focus on core business functions while ensuring efficient and cost-effective order fulfilment for their customers.

7. Reverse Logistics

Reverse logistics means managing the flow of products in the reverse direction, from customers back to the retailer or manufacturer. It involves the efficient handling of product returns, refurbishment, repair, recycling, or disposal. 

Reverse logistics services typically encompass activities such as return shipping, quality inspection, sorting, inventory management, and customer support. These services help businesses streamline their returns processes, reduce costs, and improve customer satisfaction by ensuring a seamless and hassle-free return experience. 

Freight companies with expertise in reverse logistics ensure that returned products are efficiently processed, allowing businesses to recover value from returned items and minimise waste in the supply chain.

Final Thoughts

The world seeks improvement every day. Just basic freight from Melbourne to Brisbane or Adelaide is not enough. We need more to make our businesses attractive and efficient. That is why freight companies constantly seek ways to improve their freight services. 

However, not all companies may provide the service you need. So, we recommend researching well before committing to any provider. 

Consider Green Earth Logistics as our recommendation. Schedule a consultation and see if it’s the right fit for your business.